We are dedicated to providing exceptional service and ensuring that you are completely satisfied with your experience. This article outlines our refund policy, helping you understand how we handle service-related concerns and what to do if you have any issues after your appointment.
Our Commitment to Your Satisfaction
We aim to deliver the highest quality services, from hair extensions to removal, correction, and encapsulation treatments. While we do not offer refunds once services are completed, your satisfaction is our priority, and we are always here to assist you in resolving any concerns.
Non-Refundable Services
Due to the nature of our services, which involve personalized hair treatments and specialized techniques, we cannot offer refunds once the treatment is completed. This policy ensures that we maintain the highest standards for every client. We ask that you carefully consider your decision before booking to ensure that you are completely satisfied with the service.
Addressing Concerns
If you have any concerns or are not fully satisfied with your results, we encourage you to reach out to us within 7 days of your appointment. We are more than happy to discuss your concerns and work with you to resolve any issues or make necessary adjustments to achieve the best possible outcome. Our goal is to ensure that you leave feeling confident and happy with your experience.
Our Promise
We are committed to delivering excellent results and providing a supportive and professional experience every step of the way. If anything about your treatment isn’t quite right, please contact us as soon as possible, and we’ll do our best to find a solution that works for you. Your satisfaction is important to us, and we want to ensure you love your results.
Contact Us
If you have any questions about our refund policy or would like to discuss your concerns, please don’t hesitate to reach out to our team. We are here to assist you and ensure that your experience with us is positive and enjoyable.
We take great pride in our services and are always committed to providing you with the best possible care. If you need any assistance regarding this policy or your service, feel free to contact us directly. Your satisfaction is always our top priority.